Guaranty and refund – [FlowerTools]

Guaranty and refund

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Refund Policy

If our goods have not fit you for some reason, you can return it within 2 weeks of receipt. If you experience any problems of different nature with the goods (breakage, poor performance), the defective part can be replaced, otherwise you can return the entire set of the goods. The funds shall be reimbursed only after we receive the returned goods to our warehouse. You must confirm the shipment of the goods by the scanned check which you receive at the post office. Money is refunded to the same payment operator, via which you have made the payment. Terms of refund and other conditions associated with the timing can be found at the website of your payment operator. Refund is made with no commission.


We provide one-year warranty on our tools (working heads). You can return all the goods within 2 weeks. Cut-off goods (dyes, fabrics, ribbons, etc.) are non-refundable.
All costs of returning the goods, as well as taxes in your country, shall be paid by the Buyer.

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